Privacy Policy
Privacy Policy
This Privacy Policy describes how Róisín Byrne Home collects, uses and discloses your personal information when you visit our site, use our services or make a purchase at roisinbyrnehome.com, or interact with us in connection with the Site. For the purposes of this Policy, "you" and "your" refer to the user of the Services, whether a customer, a visitor to the site or any other person whose information we collect under this Policy.
Please read this Privacy Policy carefully.
Amendments to this Privacy Policy
We may update this Privacy Policy from time to time, in particular to reflect changes in our practices or for operational, legal or regulatory reasons. We will post the revised Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How we collect and use your personal information
In order to provide the Services, we collect (and have collected over the past 12 months) personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use your information to communicate with you, provide or improve the Services, comply with our legal obligations, enforce our terms of use and protect the Services, as well as our rights or those of third parties.
What personal information we collect
The type of personal information we collect about you depends on how you use the Site. By "personal information" we mean information that identifies you, describes you or can be associated with you.
Information you provide to us directly
This may include:
- Contact details: name, address, telephone number and email address.
- Order information: billing and delivery address, payment confirmation.
- Account information: username, password, security questions.
- Purchase information: products viewed, added to the basket, reviews, loyalty points, gift cards.
- Customer service information: anything you choose to share during your communications with us.
Certain features may require you to provide certain information. If you choose not to do so, you may not be able to access those features.
Information collected automatically
We may automatically collect certain usage data through cookies, pixels and similar technologies. This data may include information about your device, your browser, your IP address and your interaction with the Services.
Information from third parties
We may obtain information about you from third parties, such as:
- Website and service providers (e.g. Shopify).
- Payment providers (bank details, credit card, billing address).
- Tracking technologies (such as pixels, SDKs, third-party cookies).
We will process this information in accordance with this Policy. Please also see the section on Third-Party Sites and Links.
How we use your personal information
Provision of the Services and the products
To process payments, manage accounts, send notifications, handle returns, etc. Shopify may link your account to other services, in accordance with its own privacy policy.
Marketing and advertising
We may send you promotions by email, SMS or post and display personalised advertising to you. For residents of the EEA, the legal basis is legitimate interest (Art. 6(1)(f) GDPR).
Security and fraud prevention
To detect and respond to fraudulent or unlawful activities. For residents of the EEA, the legal basis is our legitimate interest (Art. 6(1)(f) GDPR).
Communication and improvement of the services
This includes customer service and optimisation of the services (also on the basis of legitimate interest, Art. 6(1)(f) GDPR).
Cookies
We use cookies to manage and improve our Site and our Services (e.g. remembering preferences, analytics, displaying advertising). They may also be used by third parties.
You can configure your browser to block cookies, but this may affect the functionality of the site.
We honour the Global Privacy Control (GPC) signal. For more information, please visit: https://globalprivacycontrol.org/. We do not currently recognise other "Do Not Track" signals.
Disclosure of personal information
We may share your information with:
- Service providers (e.g. payments, customer service, analytics).
- Commercial and marketing partners, in accordance with their own policies.
- With your consent or via social media integrations.
- With affiliated companies, for legitimate commercial interests.
- In the event of business transactions, legal compliance or protection of rights.
Disclosures over the past 12 months
- Identifiers (name, email, etc.) — Providers, marketing partners, affiliated companies.
- Customer data (billing/delivery) — As above.
- Commercial information (purchases, support) — As above.
- Internet activity (usage data) — As above.
- Geolocation data — As above.
We do not use or disclose sensitive personal data without your consent and do not use it to infer characteristics.
With your consent, we have "sold" or "shared" personal information (in the legal sense of the term) for advertising purposes:
- Identifiers — Marketing/commercial partners
- Commercial information — As above
- Usage data — As above
Third-Party Sites and Links
Our Site may contain links to third-party sites. We ask that you consult their privacy policies. We are not responsible for how they handle your personal data.
Children's data
Our Services are not intended for children. We do not knowingly collect data from children. If you believe your child has provided us with data, please contact us so that it may be deleted.
To the best of our knowledge, we have not "sold" or "shared" data of persons under the age of 16.
Security and retention
No system is completely secure. Please avoid sending sensitive data via unencrypted channels.
We retain personal data for as long as is necessary to maintain your account, provide the Services, comply with our legal obligations or resolve disputes.
Your rights
Depending on your place of residence, you may have the following rights:
- Access to your data.
- Erasure of the data.
- Rectification of inaccurate data.
- Portability of your data.
- Objection to use for advertising purposes.
- Restriction of processing.
- Withdrawal of consent.
- Lodging a complaint with an authority.
- Management of communications (you may unsubscribe from promotional emails).
You may exercise these rights through the Site or by contacting us. We may verify your identity. You may appoint an authorised representative.
We will not discriminate against you for exercising your rights.
Complaints
If you have a complaint regarding the processing of your data, please contact us. If it is not resolved, you may contact your local data protection authority. For residents of the EEA, you may consult this list:
https://edpb.europa.eu/about-edpb/board/members_en
International users
We may transfer your data outside your country, including outside the EEA, using legal mechanisms such as the Standard Contractual Clauses of the European Commission.
Contact
If you have any questions or wish to exercise your rights, please contact us at:
Unless otherwise indicated, we are the controller of your personal data in accordance with applicable law.